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Context Help

If you get lost inside our hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A pop-up menu will appear. It offers exhaustive information about all the operations that you can carry out on that particular page. Each context menu shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have a rich selection of how-to video clips clarifying how to work with our Control Panel. They're designed for those of you who want to see how things are getting done rather than just reading articles. Thus, anyone can swiftly become familiar with our Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the answer you are looking for, explore our comprehensive Frequently Asked Questions section, which comprises questions asked by real people and offers practical solutions. We constantly update our FAQ section with new questions & answers in an attempt to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions section either, you can contact our great team of support engineers available 24x7x365 and eager to help you with any query. Each trouble ticket you open will be replied to in less than 60 minutes (the average trouble ticket response time is approximately 20 minutes), so you will not have to wait a long time to get an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 252448

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com